Always reachable with
Robin, your AI receptionist.
Robin answers calls, qualifies requests and sends follow-ups so your team stays reachable during busy hours, evenings and weekends.
30+ teamssave hours every week by missing fewer calls
Hear Robin on the phone
Enter your number and get a quick call from our AI receptionist.
Robin already supports teams every day
Not as a demo, but in teams where every missed call can cost revenue, service or planning time. Robin absorbs peak moments and recurring questions without slowing your team down.
How Robin handles calls
Answer, resolve, or hand over in one clean flow.
New call or question
Robin picks up the first line immediately
Robin answers immediately
She answers based on your website, FAQ, opening hours and available integrations.
Resolved directly by Robin
Forwarded with context
New call or question
Robin picks up the first line immediately
Robin answers immediately
She answers based on your website, FAQ, opening hours and available integrations.
Resolved directly by Robin
Forwarded with context
We approached Voicelabs to automate as much of our customer service as possible. The custom integration with our administration package was delivered very quickly.
0%
Resolved without staff
0k+
Calls handled
0k+
Follow-ups started
0%
After-hours availability
Customer contact that brings calm.
Robin answers phone, WhatsApp and chat from the same knowledge. Your team only receives conversations that really need attention.
Transparent pricing. Start small, scale up.
Start yourself with a simple AI phone assistant or let us fully configure Robin with WhatsApp, chat, SMS action links and integrations.
Robin self-serve
Start yourself with a simple AI phone assistant for incoming calls.
cancel monthly
Automated channel
Phoneavailable 24/7What you get:
- 500 call minutes per monthExtra minutes above your bundle are charged at €0.25 per minute.
- 1 AI phone assistant for incoming calls
- 1 phone number included
- Basic forwarding to 1 number
- Training on website and FAQ
- Dashboard with transcripts
- Premium Dutch voice
- Speaks 2 languages
- Set it up yourself in the dashboard
- Standard support
Robin managed
Free setup and launch, with phone, WhatsApp, website chat and smart follow-up.
from 3 months
Automated channels
Robin managed includes WhatsApp, 24/7 phone and a chat widget.
Fully set up, including:
- 1,000 call minutes per monthExtra minutes above your bundle are charged at €0.25 per minute.
- Free setup and launch included
- Permanent WhatsApp chatbotRobin stays permanently reachable on WhatsApp. Customers can ask follow-up questions, send details and receive updates through the WhatsApp chatbot.
- Chatbot on your website
- SMS action links during callsDuring a phone call Robin can automatically send an SMS with the right link, such as a booking link, payment request or intake form. That increases conversion and reduces friction for callers.
- Premium voices, tuned for customer conversations
- Up to 10 languages included
- Rule-based call forwarding
- 1 simple CRM integrationWith Robin managed we configure one simple CRM integration, such as a contact request, lead or conversation summary into your existing system.
- Training on documents and web pagesYour assistant is updated daily from your website and documents, so answers stay current, consistent and useful for your team.
- Short onboarding and optimization
Robin custom
For teams with more volume, CRM integrations, multiple locations or complex flows.
Everything in Robin managed, plus:
- Custom call volumeWe tune call volume around your actual usage, peak moments and routing needs, so you avoid a package that is too small without unclear surprises later.
- WhatsApp chatbot + custom flowsRobin stays permanently reachable on WhatsApp. Customers can ask follow-up questions, send details and receive updates through the WhatsApp chatbot.
- Multiple numbers, locations or teams
- CRM, calendar and webhook integrationsAdvanced integrations with CRM, ERP systems and APIs. We have seen almost every setup and can build and maintain the integration for you.
- Multiple languages and tone of voice
- Complex routing and escalationsWith Robin custom you can set up multiple forwarding rules with multiple destinations, for example by team, location or service.
- Outbound or follow-up flowsDuring a phone call Robin can automatically send an SMS with the right link, such as a booking link, payment request or intake form. That increases conversion and reduces friction for callers.
- Managed optimization by Voicelabs
- Priority support
Suitable for every industry
From healthcare to hospitality, from legal to property. Discover how businesses in your sector benefit.
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Frequently asked questions
These are the questions teams ask most often about Robin and our AI receptionists.
Other questions? Contact our team!
An AI receptionist answers calls independently, understands natural language and can immediately take actions such as booking appointments, giving information, logging callback requests and sending links. Robin is built for teams that want to stay reachable without adding pressure to the team.
In practice, very little. The terms AI receptionist, AI phone assistant and virtual receptionist are often used interchangeably. Robin answers calls, handles questions and only transfers when a team member is really needed.
Often within one working day. We align the greeting, knowledge, opening hours and routing with your business and then connect Robin to your phone number, WhatsApp and chat where needed.
Yes, in most cases. Robin can run in front of, next to or behind your existing telephony. We can configure her as the full first line or only as overflow when your team cannot answer immediately.
When someone asks to speak to a person, the question becomes too specific or there is urgency. Robin can send a summary with the transfer so your colleague already has the context.
Yes. Robin managed covers phone, a permanent WhatsApp chatbot, website chat and SMS action links. For CRM, calendar, webhook integrations or more complex automations we configure Robin custom.
Robin self-serve starts at €99 per month for simple call flows. Robin managed starts at €299 per month, includes free setup and starts from 3 months. It includes WhatsApp, website chat, SMS action links and 1,000 call minutes. For Robin custom we make a personal proposal for more volume, routing and CRM integrations.
For customers, Robin resolves most recurring calls directly. That gives your team more time for sales, service and work that should not stay stuck on the phone.
Yes. Robin self-serve supports 2 languages. Robin managed supports up to 10 languages. With Robin custom we tune extra languages and tone of voice to your audience.