25+ hours saved per week
As a leading practice in Rotterdam, Fraai Tandartsen faced an increasing volume of phone calls and emails. The challenge was clear: how do we maintain our high service standards and personal approach without overburdening the team with repetitive tasks?
Client
Fraai Tandartsen
Industry
Dentistry
Services
AI Phone Assistant, Automated AI Email System
To ease the pressure of incoming calls, we developed Eva. This AI phone assistant for dentists is fully trained on the specific treatments and processes of Fraai Tandartsen.
In addition to phone calls, we also tackled the email flow. We implemented a system that transformed Fraai Tandartsen's inbox from a reactive task into a proactive, automated process.
The AI phone assistant is fully aligned with Fraai Tandartsen's working methods.
New appointments, rescheduling and cancellations—Eva handles it all directly.
Questions about treatments, fees and opening hours are answered directly.
Urgent or complex enquiries are transferred directly to the appropriate practitioner.
Patients are assisted professionally even outside opening hours.
All patient data is processed securely in accordance with strict GDPR guidelines.
Patients are helped immediately—no queue, no engaged tone, always a friendly word.
Our collaboration doesn't end at launch. We remain closely involved with Fraai Tandartsen to monitor and further fine-tune the systems.
Our solutions scale with the practice.
Continuous support for optimal performance.
Discover how our solution works specifically for dental practices and what it can deliver for your team.
