Always reachable for buyers and sellers

AI phone assistant for estate agents
Be reachable 24/7.

Our assistant answers every call, answers questions about listings, captures viewing requests, and qualifies buyers so you can focus on closing deals.

30+ teamssave hours every week by missing fewer calls

Start 14 days free Book an intro call

Save up to 20 hours per week

"With Voicelabs we are available 24/7 for patients. Urgent calls are transferred immediately and appointment requests arrive as a clear summary."

Fraai Tandartsen, Rotterdam

Curious?

Try Robin now, 24/7.

Daily challenges facing your estate agency

Viewings, sales calls and valuations – but the phone keeps ringing.

Missed viewings = missed opportunities

Every unanswered call is a potential buyer who rings your competitor.

Repeating the same questions wastes time

Asking price, square footage, location, viewing – explaining ten times a day.

Viewers who don't turn up

No confirmations, no reminders, so you waste time on no-shows.

Evening and weekend calls

Buyers call outside office hours, but you want a personal life too.

Your AI reception for estate agents
in just a few steps

You decide which properties, viewing times and routing are important. Our AI handles incoming enquiries so you can focus on sales and viewings.

Configure your estate agent assistant

Upload your property listings, agency details and FAQs so callers get the right information immediately.

Add property data, viewing times and frequently asked questions
Test the assistant directly with a trial call before going live

Connect your business number and routing

Use your existing number and set when the AI answers, transfers or leaves a message.

Route viewing requests and purchase enquiries to the right agent
Determine when the assistant answers (outside office hours, during viewings, always)

Go live and manage everything from one dashboard

All calls, contact requests and summaries are clearly displayed for quick follow-up.

View transcripts and summaries of viewing requests
Add new properties or services directly to the knowledge base

Try free for 14 days Have your assistant developed

Choose how you want to use Robin.

Start self-serve for a simple AI phone assistant, or let us set up Robin with extra channels, integrations and stronger follow-up.

Robin self-serve

For teams that want to test and manage Robin themselves in the dashboard.

€99/month

cancel monthly

Automated channel

Phoneavailable 24/7

Test it yourself

What you get:

1 AI phone assistant for incoming calls
1 phone number included
Add your website and FAQ yourself
Set up email requests and callback requests
Forwarding to 1 fixed destination
Dashboard with transcripts and summaries
Premium Dutch voice · 2 languages
500 call minutes/mo, then €0.30/minExtra minutes above your bundle are charged at €0.30 per minute.
Self-managed and standard support

Most chosen

Robin Plus

Set up by Voicelabs, including go-live and monthly optimization.

€299/month

6-month term

Automated channels

Inbound WhatsAppanswered automaticallyPhoneavailable 24/7Chat widgetinstant answers on your website

Book an intro call

Set up, including:

Ideal for SMEs that want professional availability
No setup fee with a 6-month term
1,000 call minutes/mo, then €0.25/minExtra minutes above your bundle are charged at €0.25 per minute.
Full setup, test phase and go-live by us
Phone, WhatsApp chatbot and website chat
Robin answers WhatsApp messages, unlimited
WhatsApp reminders and action links via your own WhatsApp Business account
100 text messages/mo for action links, then €0.20/message
1 simple CRM, calendar or email integration
Rule-based call forwarding
Up to 10 languages
Premium voice and tone of voice tuned
2 hours of optimization per month included

Robin custom

For multiple locations, high volumes or processes where availability directly affects revenue.

Custom

personal proposal

Book an intro call

Everything in Plus, plus:

Custom SLA and call volume
Multiple numbers, locations or teams
Complex integrations with CRM, calendar, booking software or your own systems
Custom WhatsApp flows, templates and campaigns
Workflows for follow-up, routing and outbound calling
More optimization hours or active management
Active management, updates and quality monitoring
Priority support

Everything you need, built-in

Configure your AI reception as you wish. Schedule viewings, answer questions about properties, transfer calls—no technical knowledge required.

Forward calls when needed

Serious buyer with urgent question? Your assistant connects directly to you or a colleague. You decide which leads get priority.

Works when you want

Active during viewings, after office hours, or always. Set your schedule so you never miss a potential buyer.

Knows your business

Add property details, prices and neighbourhood information. Interested parties get immediate answers about features, energy ratings or service charges.

Automatic WhatsApp and SMS messages

Your assistant automatically sends a WhatsApp with property brochure, viewing confirmation, or directions to the property.

Your own smart phone assistant
that converts every opportunity

Our AI sounds like an experienced receptionist, schedules viewings, qualifies serious buyers and forwards enquiries – whilst you focus on sales.

24/7 availability

We take viewing requests even in the evenings and at weekends.

Intake & qualification

Collect budget information, requirements and urgency – so you know who is serious.

Structured leads

Every call is summarised and sent directly to your email with all information.

Consistent answers

Asking price, floor area, neighbourhood information – always communicated correctly.

Smart call transfer

Complex questions or sales opportunities? Transfer directly to you or your team.

Human-like experience

Natural voice, understands context and responds empathetically to questions.

Intake without interruptions, leads ready for you

Let the AI schedule viewings and handle intake whilst you focus on sales, negotiations and valuations.

Viewing requests

Collects budget information, availability and preferences of viewers
Answers questions about asking price, square footage, neighbourhood and features
Leaves structured contact request with all details
Transfers urgent buyers directly to you or your team

General enquiries & intake

Answers questions about listings, sales process and open houses
Collects complete contact details and buyer motivation
Pre-screens serious interest and budget
Sends structured summaries directly to your email

Frequently asked questions

Everything you need to know about an AI phone assistant for estate agents.

The AI collects all information (preferred times, contact details, budget) and sends it directly to you. You can then confirm the appointment yourself. For automatic diary integration, we can provide bespoke solutions where the AI can directly reserve time slots.

You upload property details (address, asking price, sq ft, features) to the platform. The AI then answers questions about your listings based on that data. You can do this manually or – if preferred – integrate with your estate agency software. By default, we work with simple uploads that you manage yourself.

The assistant indicates that this is a good question and offers to leave a contact request or transfer the call. You then receive a structured summary of the conversation with the question, so you or a colleague can quickly call back.

Yes. All conversations and data are stored on servers within the EU, in line with GDPR guidelines. You determine which data is collected and how long it is retained. Clients can view or have their data deleted upon request.

Absolutely. You set up routing based on property type, region or urgency. For example: viewings for London go to agent A, purchase enquiries for Manchester to agent B. Additionally, you can set the AI to always try to help first before transferring.

Many offices go live within a few days. You upload property data, set routing and opening hours, and test the assistant with a trial call. Then you connect your phone number and you're ready. For more complex integrations (e.g. diary integration), it may take slightly longer.

You get 60 free call minutes to test. After that, you only pay for the minutes you use, with no fixed monthly costs. If you need more bespoke features (e.g. integration with estate agency software), we can create a custom package.

By default, the AI collects all details and sends a summary to your email. For WhatsApp integration (confirmations, links, reminders), we can provide bespoke solutions, often integrated with your existing systems.

Yes. You can forward your existing business number to our AI, or obtain a new number through us. We support all common telephone providers in the UK. No extra hardware needed – everything works via the cloud.

Certainly. You choose from different voices (male/female, different styles) and set the tone that suits your agency. Whether you want to sound formal, friendly or direct – the AI adapts.

AI phone assistant for estate agentsBe reachable 24/7.