AI phone service for plumbers
Never miss an emergency job again.
30+ teamssave hours every week by missing fewer calls
Save up to 20 hours per week
"With Voicelabs we are available 24/7 for patients. Urgent calls are transferred immediately and appointment requests arrive as a clear summary."
Curious?
Try Robin now, 24/7.
What your plumbing business faces daily
Every missed call or double-booked engineer costs time, revenue and reputation. You'll recognise these situations.
Emergency notifications that reach you too late
A customer with a burst pipe often calls multiple plumbers in succession. Whoever answers first wins the job.
Voicemail that nobody responds to
With urgent leaks, almost nobody leaves a message. By the time you call back, the job is often already gone.
Taking calls whilst working
Under a sink or on a ladder, you can't answer phone calls. Yet customers expect an immediate response.
Answering the same questions every time
Availability, rates, areas—it costs your team hours daily to give the same answers.
Your AI service line for plumbing businesses
in just a few steps
You determine which job types, regions and emergency procedures are important. Our AI handles the rest, so your team can stay focused on the customer.
Set up your plumber assistant
We load your services, rates and tone of voice so callers always receive an answer that fits your business.
- Add frequently asked questions about leaks, unblocking jobs and maintenance
- Test intake questions directly with a trial call before going live
Connect your fault line and priorities
Use your current number and determine when the AI answers, forwards or activates your team.
- Route emergency notifications outside working hours to the right engineer
- Set opening hours, queues and overflow easily
Go live and manage everything from one dashboard
All calls, summaries and customer details are ready for you to adjust where necessary.
- Get transcripts for quotes, invoices and call-back appointments
- Add new services or regions in seconds
Choose how you want to use Robin.
Start self-serve for a simple AI phone assistant, or let us set up Robin with extra channels, integrations and stronger follow-up.
Robin self-serve
For teams that want to test and manage Robin themselves in the dashboard.
cancel monthly
Automated channel
Phoneavailable 24/7What you get:
- 1 AI phone assistant for incoming calls
- 1 phone number included
- Add your website and FAQ yourself
- Set up email requests and callback requests
- Forwarding to 1 fixed destination
- Dashboard with transcripts and summaries
- Premium Dutch voice · 2 languages
- 500 call minutes/mo, then €0.30/minExtra minutes above your bundle are charged at €0.30 per minute.
- Self-managed and standard support
Robin Plus
Set up by Voicelabs, including go-live and monthly optimization.
6-month term
Automated channels
Robin managed includes WhatsApp, 24/7 phone and a chat widget.
Set up, including:
- Ideal for SMEs that want professional availability
- No setup fee with a 6-month term
- 1,000 call minutes/mo, then €0.25/minExtra minutes above your bundle are charged at €0.25 per minute.
- Full setup, test phase and go-live by us
- Phone, WhatsApp chatbot and website chat
- Robin answers WhatsApp messages, unlimited
- WhatsApp reminders and action links via your own WhatsApp Business account
- 100 text messages/mo for action links, then €0.20/message
- 1 simple CRM, calendar or email integration
- Rule-based call forwarding
- Up to 10 languages
- Premium voice and tone of voice tuned
- 2 hours of optimization per month included
Robin custom
For multiple locations, high volumes or processes where availability directly affects revenue.
personal proposal
Everything in Plus, plus:
- Custom SLA and call volume
- Multiple numbers, locations or teams
- Complex integrations with CRM, calendar, booking software or your own systems
- Custom WhatsApp flows, templates and campaigns
- Workflows for follow-up, routing and outbound calling
- More optimization hours or active management
- Active management, updates and quality monitoring
- Priority support
Everything you need, built-in
Configure your AI assistant exactly as you want. Forward emergency notifications, WhatsApp with ETA, opening hours—without technical knowledge.
Forward calls when needed
Leak or fault? Your assistant forwards emergencies directly to the nearest engineer. You determine the rules and regions.
Works when you want
Active after hours, at weekends, or as backup during jobs. Set your schedule so you never miss an emergency notification.
Knows your business
Add call-out fees, service areas and frequently asked questions. Customers know exactly what to expect before your engineer leaves.
Automatic WhatsApp and SMS messages
Your assistant automatically sends a WhatsApp with ETA, engineer contact details, or instructions for emergencies.
Your own intelligent phone assistant
that never misses a job
Our AI sounds like an experienced planner, schedules appointments and forwards emergencies, whilst you stay hands-on with the customer.
Always available
Even in the middle of the night or at weekends, your assistant responds immediately to leaks and blockages.
Smart triage
The AI immediately asks the right questions and flags emergency cases, so you know who needs immediate help.
Works with your scheduling
Connect your diary or CRM and have calls automatically appear as appointments or call-back requests.
Consistent answers
Rates, travel times, service areas—your assistant adheres to your agreements and tone of voice.
Filters out noise
Robocalls and cold-calling agencies no longer get through. You only speak with genuine customers.
Human experience
Hyperrealistic voices and natural conversations create trust with every caller.
Smarter telephony without extra staff
Let our AI provide first-line support, from emergency notifications to maintenance appointments, whilst you focus on the real work.
What we arrange for you
Your assistant answers every call, asks targeted questions and prepares everything for you or your engineers.
What you'll notice immediately
Fewer interruptions, better overview and a steady stream of new jobs.
Bespoke AI telephony for your plumbing business?
Need integration with your job sheet system or scheduling? Our engineers build custom integrations for your workflow.
Frequently asked questions
Everything you want to know about an AI phone assistant for plumbing businesses.
Yes. You set the questions yourself that determine what's urgent. The AI immediately flags emergency cases in a notification, including a summary and contact details.
You specify which fields are mandatory: address, type of fault, installation, reference. The AI sends all answers by email so your engineer knows exactly what to expect.
The AI provides a structured summary via email or webhook with all answers. You decide how to place that into your own system.
You adjust texts and rules in real-time in your dashboard. The next caller immediately receives the latest information.
Yes. All calls and transcripts are stored encrypted within the EU. You determine who gets access and how long data is retained.
Yes. Your assistant communicates exactly the call-out fees, service areas and waiting times that you've set, so customers are well prepared.
Yes. Emergency notifications always go through. The AI notes the situation and immediately sends a notification to the engineer on duty or planner.
When something falls outside the script, the assistant notes everything and schedules a call-back appointment or sends a report to your team.
Absolutely. We collaborate on intake questions, emergency filtering and tone of voice. Within a few days your assistant is live.
Yes. Add knowledge articles, pricing information and instructions. The AI uses them directly in conversations and follow-up.
Plans start at $149 per month. Growth and Business unlock higher call volumes, call forwarding rules and multi-channel support. See the pricing section below for details.