Robin works on phone, WhatsApp and chat

Always reachable with
Robin, your AI phone assistant.

Robin answers calls, WhatsApp and website chat from the same company knowledge. Your team only receives the conversations that need a human.

GDPR compliantISO 27001 aligned
Customer logos: Fraai Tandartsen, Franky's Bowling, Bison Bowling Maarssen, PHP Tandartsen, Circle Fit, MyAirostar, Pullpy, Curabrand, Werkende, Thunderbuns

30+ teamssave hours every week by missing fewer calls

Robin, your AI phone assistant.

Let Robin call you

Enter your number and hear how a Voicelabs AI phone assistant sounds in a real conversation.

We only use your number for this test call, not for marketing.

Proven in real teams

Robin already supports teams every day

Not as a demo, but in teams where every missed call can cost revenue, service or planning time. Robin absorbs peak moments and recurring questions without slowing your team down.

The Fraai Tandartsen practice in Rotterdam
Fraai Tandartsen logo
  • 40+ hours of front-desk work per week taken off the team

  • 1,000+ appointments booked automatically with confirmations and reminders, even by a call from Robin

This leading dental practice in Rotterdam never leaves a call unanswered. Robin picks up every conversation and books appointments straight into the practice calendar.

Members at the Circle Fit self-service kiosk
Circle Fit logo
  • 4,500+ customer questions handled of which 99% fully autonomously

  • 100% of calls answered day, night and weekend

Members of every Circle Fit club get an instant answer, day and night. Thanks to a custom integration with the member administration system, Robin resolves questions without involving the team.

Modern treatment room of the dental practice
PHP Tandartsen logo
  • Reachable 24/7 for patients

  • No more missed calls in the evening, at night and on weekends

PHP Tandartsen uses Robin mainly outside opening hours. Patients get helped instantly in the evening and on weekends, and the front desk starts the day with clear summaries.

The bowling lanes and bar at Franky's Bowling in Leiderdorp
Franky's Bowling logo
  • Reservations 24/7 by phone, WhatsApp and chat widget

  • More than half of all calls come in outside office hours and now simply get answered

On peak evenings Franky's team is on the floor while Robin answers the phone. Guests instantly hear which lanes are free and book right away. No more missed reservations.

Pullpy product bottle
Pullpy logo
  • Product questions answered instantly based on their own product data

  • Complex cases handed to the team with full context

Pullpy customers get instant answers to product questions, straight from their own product data. Complex cases go to the team with full context.

How Robin reduces phone pressure

From incoming call to resolution or handover in seconds.

New call or question

Robin picks up the first line immediately

100%

Robin answers immediately

She answers based on your website, FAQ, opening hours and available integrations.

81%

Resolved directly by Robin

19%

Forwarded with context

Trustpilot reviews
We approached Voicelabs to automate as much of our customer service as possible. The custom integration with our administration package was delivered very quickly.
Circle Fit

0%

Resolved without staff

0k+

Calls handled

0k+

Follow-ups started

0%

After-hours availability

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How an AI phone assistant
works in your business

Live within a day, no technical knowledge needed. Your assistant answers phone, WhatsApp and chat from the same knowledge, and sounds like a colleague, not a robot.

01
Enter your website and your virtual assistant learns your business

Your virtual assistant learns your business

Enter your website and your assistant automatically pulls in your business information. Add frequently asked questions and your tone of voice.

    02
    Connect your existing or new business phone number

    Connect your phone number

    Use your existing number or get a new one instantly. You decide when your assistant picks up: always, when busy or outside opening hours.

      03
      Dashboard with all conversations, summaries and transcripts

      Your team only gets the conversations that matter

      Your assistant handles standard questions itself and only forwards relevant conversations. Summaries and transcripts appear straight in your dashboard.

        Choose how you want to use Robin.

        Start self-serve for a simple AI phone assistant, or let us set up Robin with extra channels, integrations and stronger follow-up.

        Save up to 20%

        Robin self-serve

        Test and manage Robin yourself in the dashboard. Live in a day.

        199/month
        Test it yourself

        What you get:

        • 1 AI phone assistant answering 24/7
        • Premium natural voicesChoose from multiple natural, professional voices to match your business. In daily use with our customers and validated in practice: many callers do not notice they are talking to an AI assistant.
        • 500 call minutes/mo, then €0.30/minExtra minutes above your bundle are charged at €0.30 per minute.
        • Number to forward your calls toYou keep your own business number. We give you a number to forward it to, and from that moment Robin answers your calls.
        • Trained on your website and FAQ
        • Forwarding to 1 fixed destinationSet one fixed destination, for example your own mobile number, and decide yourself when Robin transfers a call to you.
        • Dashboard with transcripts and summaries
        • Self-managed, standard support
        Most chosen

        Robin Plus

        Set up, tested and taken live by us. You watch along, we handle it.

        from399/month
        Book an intro call

        Everything in self-serve, plus:

        • Full setup, test phase and go-live by us
        • 1,000 call minutes included, bundle scales with youExtra minutes above your bundle are charged at €0.25 per minute.
        • WhatsApp and website chat added: one AI customer serviceWhatsApp runs on your own WhatsApp Business account. Answering messages is free; any Meta template fees are billed by Meta directly.
        • Integration with your calendar, CRM or email
        • Smart forwarding to 5 destinations, on your rules
        • Up to 10 languages, voice and tone of voice tuned
        • 2 hours of optimization included every month

        Robin custom

        For multiple locations, high volumes or complex processes.

        On request
        Book an intro call

        Everything in Plus, plus:

        • Custom call volume and SLA
        • Multiple numbers, forwarding destinations, locations or teams
        • Complex integrations: booking systems, ERP or your own software
        • Outbound and follow-up workflows
        • Active management and priority support

        Suitable for every industry

        From healthcare to hospitality, from legal to property. Discover how businesses in your sector benefit.

        Frequently asked questions

        These are the questions teams ask most often about Robin and our AI phone assistants.
        Other questions? Contact our team!

        An AI phone assistant answers calls independently, understands natural language and can immediately take actions such as booking appointments, giving information, logging callback requests and sending links. Robin is our AI phone assistant for teams that want to stay reachable without adding pressure to the team.

        In practice, very little. Terms such as AI phone assistant, AI receptionist and virtual receptionist are often used interchangeably. Robin answers calls, handles questions and only transfers when a team member is really needed.

        Often within one working day. We align the greeting, knowledge, opening hours and routing with your business and then connect Robin to your phone number, WhatsApp and chat where needed.

        Yes, in most cases. Robin can run in front of, next to or behind your existing telephony. We can configure her as the full first line or only as overflow when your team cannot answer immediately.

        When someone asks to speak to a person, the question becomes too specific or there is urgency. Robin can send a summary with the transfer so your colleague already has the context.

        Yes. Robin managed covers phone, a permanent WhatsApp chatbot, website chat and SMS action links. For CRM, calendar, webhook integrations or more complex automations we configure Robin custom.

        Robin self-serve starts at €199 per month for simple call flows. Robin managed starts at €399 per month and includes free setup, WhatsApp, website chat, SMS action links and call volume tuned to your usage. For Robin custom we make a personal proposal for more volume, routing and CRM integrations.

        For customers, Robin resolves most recurring calls directly. That gives your team more time for sales, service and work that should not stay stuck on the phone.

        Yes. Robin self-serve supports 2 languages. Robin managed supports up to 10 languages. With Robin custom we tune extra languages and tone of voice to your audience.