30+ teamssave hours every week by missing fewer calls
Save up to 20 hours per week
"With Voicelabs we are available 24/7 for patients. Urgent calls are transferred immediately and appointment requests arrive as a clear summary."
Curious?
You want to be available, but you can't split yourself in two. This costs you daily revenue and peace of mind.
80% of callers hang up when they hear a voicemail. They immediately call your competitor who does answer.
Just getting into a job or client conversation? The phone rings and breaks your concentration. Not answering doesn't feel right either.
Hiring a call centre or secretary quickly costs hundreds of pounds per month, often with long contracts and variable quality.
Customers call in the evenings or at weekends. As an SME owner you'd like some time off, without having to worry about missing business.
As an entrepreneur you already wear enough hats. Our AI handles your telephone availability, so you can keep your hands free for your customers and growing your business.
Enter your opening hours, services and most frequently asked questions. Within a few minutes you'll have a profile that sounds like your business.
Forward your current number when you're unavailable, or use a new number. You decide when the AI takes over.
Whilst you're working, your AI assistant answers calls, takes messages and sends summaries directly to your email or app.
Not as a demo, but in teams where every missed call can cost revenue, service or planning time. Robin absorbs peak moments and recurring questions without slowing your team down.
We approached Voicelabs to automate as much of our customer service as possible. The custom integration with our administration package was delivered very quickly.
Start self-serve for a simple AI phone assistant, or let us set up Robin with extra channels, integrations and stronger follow-up.
Test and manage Robin yourself in the dashboard. Live in a day.
What you get:
Set up, tested and taken live by us. You watch along, we handle it.
Everything in self-serve, plus:
For multiple locations, high volumes or complex processes.
Everything in Plus, plus:
Configure your AI assistant however you like. Call forwarding, appointments, opening hours—all adjustable without technical knowledge.
Complex question or urgent case? Your assistant transfers directly to you or a colleague. You set the rules.
Active outside office hours, during meetings, or always. Set your schedule so you never miss a lead.
Add your services, prices and frequently asked questions. Customers get immediate answers without you having to do anything.
Your assistant automatically sends a WhatsApp with a quote, directions, or appointment confirmation. Straight to your customer's inbox.
VoiceLabs offers the professionalism of a large company, made accessible for SMEs.
Whether it's 2 in the afternoon or 2 in the morning, your business is always open for new customers.
No expensive staff or costly call centres. You pay a fixed low amount plus a small per-minute rate.
After every call you immediately receive a summary via email or SMS. So you know exactly what's going on.
Greet callers warmly with a professional voice that matches your business, instead of a standard voicemail.
Our AI automatically filters robocalls and unwanted sales calls, so you only receive serious messages.
Easily adjust your greeting or availability via your dashboard. You maintain full control.
Everything you need to know about VoiceLabs for SMEs.
No, our subscriptions can be cancelled monthly. We believe in the strength of our service, not in small print.
Yes, absolutely. You simply set up call forwarding on your current number. This can be done when "busy", "no answer" or at fixed times.
Yes, we use the latest generation voice technology. Many callers don't even realise they're speaking with an AI. You can choose the tone (formal, informal, friendly) yourself.
You can set what should happen: the AI can honestly say it doesn't know and note a message, or try to transfer to you or a colleague.
You can be operational within 10 minutes. Create an account, choose your settings and activate call forwarding.
In principle, yes. Whether you have an online shop, accountancy practice, beauty salon or construction company: if you receive calls, VoiceLabs can help you.
