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Always available, without extra staff

AI WhatsApp chatbot for your
business.

Let customers and leads chat directly on WhatsApp. Answer questions, qualify leads and trigger follow-up without extra staff.

Want to automate calls too? See our AI answering service. Prefer a website widget? Try our AI chat widget.

Customer logos: Fraai Tandartsen, Franky's Bowling, Bison Bowling Maarssen, PHP Tandartsen, Circle Fit, MyAirostar, Pullpy, Curabrand, Werkende, Thunderbuns

30+ teamssave hours every week by missing fewer calls

Voicelabs AI WhatsApp chatbot

Save up to 20 hours per week

Already integrated with

MewsDynamics 365HubSpotPipedriveSalesforceZohoFormitableGuestplanMICE
MewsDynamics 365HubSpotPipedriveSalesforceZohoFormitableGuestplanMICE

Use cases for WhatsApp

Choose a flow that fits your goal and let the AI handle the conversation.

WhatsApp customer support

Answer questions, provide updates and resolve issues without waiting times.

  • Status updates
  • Opening hours
  • Frequently asked questions

Lead generation via WhatsApp

Qualify leads and schedule intro calls via a short conversation.

  • Lead capture
  • Intro call requests
  • Collect contact details

Appointment management

Confirm appointments, send reminders and let customers reschedule easily.

  • Confirm
  • Remind
  • Reschedule or cancel
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How does an AI WhatsApp chatbot work?

From WhatsApp message to answer in seconds.

Customers send a WhatsApp message

Incoming question

100%

Your AI WhatsApp chatbot responds

Helps based on your website, FAQ and flows.

84%

Resolved by AI

16%

Handed over to your team

Virtual colleague 1
Virtual colleague 2
Virtual colleague 3
Virtual colleague 4

How an AI WhatsApp chatbot works
for your business

Live within a day. No developers needed and immediate value from every conversation.

01
AI WhatsApp configuration dashboard

An AI WhatsApp chatbot in 15 minutes

Use our platform to create an AI WhatsApp chatbot that fits your business.

  • Automatically analyses your website and company info
  • A trained chatbot tailored to you
02
Connect WhatsApp Business

Connect your WhatsApp Business

Use your existing number or let us set up the WhatsApp Business connection.

  • Use your existing number
  • Switch on whenever it suits you
03
Conversation dashboard and analytics

Every conversation in your dashboard

Go live and manage everything from a clear dashboard.

  • Receive conversation notes straight to your inbox
  • Optimise the AI based on real conversations

Choose how you want to use Robin.

Start self-serve for a simple AI phone assistant, or let us set up Robin with extra channels, integrations and stronger follow-up.

Robin self-serve

For teams that want to test and manage Robin themselves in the dashboard.

99/month

cancel monthly

Automated channel

Phoneavailable 24/7
Test it yourself

What you get:

  • 1 AI phone assistant for incoming calls
  • 1 phone number included
  • Add your website and FAQ yourself
  • Set up email requests and callback requests
  • Forwarding to 1 fixed destination
  • Dashboard with transcripts and summaries
  • Premium Dutch voice · 2 languages
  • 500 call minutes/mo, then €0.30/minExtra minutes above your bundle are charged at €0.30 per minute.
  • Self-managed and standard support
Most chosen

Robin Plus

Set up by Voicelabs, including go-live and monthly optimization.

299/month

6-month term

Automated channels

Inbound WhatsAppanswered automaticallyPhoneavailable 24/7Chat widgetinstant answers on your website

Robin managed includes WhatsApp, 24/7 phone and a chat widget.

Book an intro call

Set up, including:

  • Ideal for SMEs that want professional availability
  • No setup fee with a 6-month term
  • 1,000 call minutes/mo, then €0.25/minExtra minutes above your bundle are charged at €0.25 per minute.
  • Full setup, test phase and go-live by us
  • Phone, WhatsApp chatbot and website chat
  • Robin answers WhatsApp messages, unlimited
  • WhatsApp reminders and action links via your own WhatsApp Business account
  • 100 text messages/mo for action links, then €0.20/message
  • 1 simple CRM, calendar or email integration
  • Rule-based call forwarding
  • Up to 10 languages
  • Premium voice and tone of voice tuned
  • 2 hours of optimization per month included

Robin custom

For multiple locations, high volumes or processes where availability directly affects revenue.

Custom

personal proposal

Book an intro call

Everything in Plus, plus:

  • Custom SLA and call volume
  • Multiple numbers, locations or teams
  • Complex integrations with CRM, calendar, booking software or your own systems
  • Custom WhatsApp flows, templates and campaigns
  • Workflows for follow-up, routing and outbound calling
  • More optimization hours or active management
  • Active management, updates and quality monitoring
  • Priority support

AI WhatsApp chatbot that delivers value immediately

From first message to follow-up. The chatbot listens, understands and triggers actions without your team having to read along.

Smart handover

Set rules to hand conversations over to live chat, phone or a call-back request.

AI Assistenten

Always available

The chatbot helps customers 24/7 and hands over when your team is available.

Knows your business

Use your website, FAQ and scripts to provide the right answer instantly.

WhatsApp pattern
WhatsApp

Two-way WhatsApp conversations

Let the AI handle and follow up on WhatsApp conversations. Customer replies are picked up automatically.

Need phone support too?

Combine WhatsApp with our AI phone service for full availability.

View AI phone service

Need web chat too?

Add an AI chat widget for visitors who prefer to chat on your website.

View AI chat widget

Frequently asked questions

Answers to the most common questions about the AI WhatsApp chatbot.

An AI WhatsApp chatbot is a smart assistant that handles incoming WhatsApp messages, answers questions and triggers actions such as lead capture or support follow-up.

Yes. Customers send messages and the AI replies instantly. You can also send follow-ups and continue the conversation within WhatsApp.

Yes. We connect your WhatsApp Business number and provide a secure, reliable connection.

Yes. You set rules for handover to live chat, phone or a call-back request.

Usually within a day. We connect your number, train the AI and test the flows together.

Yes. Data is stored encrypted within the EU and you control retention and access.

We send summaries via email or webhook and connect to your CRM or calendar.

We offer packages based on volume and use case. Book an intro call for the best fit.