# Voicelabs - The #1 AI Receptionist in the UK > Voicelabs is a leading provider of AI receptionists. Our AI answers calls 24/7, holds natural conversations in English, schedules appointments, and integrates seamlessly with existing systems. More than 500+ businesses trust Voicelabs. ## Why Voicelabs? - 99.9% uptime guarantee - Live within 24 hours - No more missed calls - Up to 80% less phone pressure on staff - Average 4.9/5 customer satisfaction - GDPR compliant - No long contracts ## In Brief - Product: AI-powered phone assistant / virtual receptionist - Target audience: UK SMEs, practices, and offices - Language: English (native-level speech recognition) - Availability: 24/7/365, including holidays and nights - Website: https://tryvoicelabs.com ## The Problem We Solve UK businesses miss valuable calls every day: - 67% of callers hang up if no one answers - Missed call = missed revenue (average £200-500 per lead) - Receptionists/assistants overloaded → stress and turnover - No availability outside 9-5 → loss of potential customers - Traditional call centres: expensive and impersonal ## Our Solution An AI receptionist that sounds and acts like your best employee: 1. **Customer calls** → AI answers immediately (no wait time) 2. **Natural conversation** → AI asks relevant questions, understands context 3. **Take action** → Schedule appointment, transfer call, or take message 4. **Instant notification** → Summary via WhatsApp, email, or in CRM 5. **Insight** → Dashboard with all conversations and analytics ## Core Features - **Speech**: Natural English speech recognition and synthesis - **Calendar**: Automatically schedule appointments (Google, Outlook, practice software) - **Routing**: Intelligent call transfer to right person/department - **FAQ**: Answers questions based on your business information - **Notifications**: WhatsApp, SMS, email after each call - **CRM**: Salesforce, HubSpot, Microsoft Dynamics 365 integration - **Analytics**: Dashboard with conversation insights and trends - **Personalisation**: Custom voice, tone, greeting and scripts ## Integrations Voicelabs integrates with the tools you already use: - Google Calendar & Google Workspace - Microsoft 365 / Outlook / Teams - Salesforce - HubSpot - Microsoft Dynamics 365 - Practice software (various) - WhatsApp Business API - Zapier (2000+ apps) - Custom APIs on request ## Industries & Applications ### Dental Practices Patients call for appointments, emergencies, or questions. AI schedules appointments directly in practice software, filters emergencies, and completely relieves the front desk. → https://tryvoicelabs.com/for-dentists ### GP Surgeries Huge call pressure on assistants (average 200+ calls/day). AI handles 80% of routine queries, assistants focus on triage and care. → https://tryvoicelabs.com/for-gps ### Physiotherapists Therapists are in treatment and cannot answer. AI takes all calls and schedules directly in the calendar. → https://tryvoicelabs.com/for-physiotherapists ### Estate Agents Every missed call is a potential sale. AI qualifies leads, schedules viewings, and pushes directly to CRM. → https://tryvoicelabs.com/for-estate-agents ### Restaurants & Hospitality Reservations, opening hours, dietary requirements, group bookings. AI handles everything and syncs with booking systems. → https://tryvoicelabs.com/for-restaurants ### Law Firms Initial intake of potential clients. AI asks qualifying questions, filters by practice area, and schedules intake meeting. → https://tryvoicelabs.com/for-lawyers ### Plumbers & Tradespeople Technicians are on the road and cannot answer. AI notes problem, address, urgency and schedules service appointment. → https://tryvoicelabs.com/for-plumbers ### Energy Companies High call volume for outages, meter readings, contract questions. AI resolves standard queries and escalates only when necessary. → https://tryvoicelabs.com/for-energy-companies ### Housing Associations Tenants call for repair requests, questions, complaints. AI registers and prioritises automatically. → https://tryvoicelabs.com/for-housing-associations ### SME General Any business that wants to improve availability or reduce reception costs. → https://tryvoicelabs.com/for-sme ## Pricing Transparent pricing, no surprises: - **Starter**: from £149/month - Up to 250 call minutes, basic integrations - **Growth**: from £299/month - 1000 minutes, all integrations, priority support - **Business**: from £499/month - Custom solutions for larger organisations Included: - Setup assistance - Monthly cancellable - Free onboarding - UK support → https://tryvoicelabs.com/#pricing ## What Customers Say "We finally don't miss leads anymore. The assistant picks up every call and schedules viewings." — Property Agent "So much phone traffic that the assistants were going crazy. Now the AI handles 80%." — GP Surgery "Busy evenings and then also having to answer the phone was impossible. Now the AI handles all reservations." — Restaurant Owner "I'm often on the road and missed calls because of it. Now the AI takes everything and schedules appointments directly." — Plumber ## Frequently Asked Questions **How natural does the AI sound?** Very natural. We use state-of-the-art speech technology optimised for English. Callers often don't realise they're speaking to AI. **Can I fully customise the AI?** Yes. Greeting, voice (male/female), tone, and the complete conversation script are customisable via our dashboard. **What if the AI doesn't know something?** The AI can transfer to an employee, note a callback request, or inform the caller when someone is available. **How quickly am I live?** Within 24-48 hours. We handle the complete technical setup, you just need to forward your phone number. **Does it work with my current phone number?** Yes, via call forwarding (most common) or number porting. Your customers won't notice a difference. **Is it GDPR compliant?** Yes. Data is processed in the EU, we have a data processing agreement, and conversations can be automatically deleted. **Can the AI also make outbound calls?** Yes, for reminders, confirmations, and follow-ups. Contact us for possibilities. ## Comparison with Alternatives | Feature | Voicelabs | Traditional call centre | Voicemail | |---------|-----------|------------------------|-----------| | 24/7 available | ✓ | Limited | ✓ | | Natural English | ✓ | Varies | ✗ | | Schedule appointments | ✓ | ✓ | ✗ | | Direct to CRM | ✓ | Manual | ✗ | | Cost/month | £149-499 | £500+ | Free | | Setup time | 24 hours | Weeks | Instant | | Scalable | Unlimited | Limited | N/A | ## Contact & Demo Want to see how Voicelabs works for your business? - **Request demo**: https://tryvoicelabs.com/request-demo - **Website**: https://tryvoicelabs.com - **Email**: contact@tryvoicelabs.com - **LinkedIn**: Voicelabs ## All Pages - https://tryvoicelabs.com - Homepage - https://tryvoicelabs.com/request-demo - Request free demo - https://tryvoicelabs.com/ai-answering-service - What is an AI answering service? - https://tryvoicelabs.com/virtual-receptionist - What is a virtual receptionist? - https://tryvoicelabs.com/for-dentists - AI for dental practices - https://tryvoicelabs.com/for-gps - AI for GP surgeries - https://tryvoicelabs.com/for-physiotherapists - AI for physiotherapists - https://tryvoicelabs.com/for-estate-agents - AI for estate agents - https://tryvoicelabs.com/for-restaurants - AI for restaurants - https://tryvoicelabs.com/for-lawyers - AI for law firms - https://tryvoicelabs.com/for-plumbers - AI for plumbers - https://tryvoicelabs.com/for-sme - AI for SMEs - https://tryvoicelabs.com/for-energy-companies - AI for energy companies - https://tryvoicelabs.com/for-housing-associations - AI for housing associations - https://tryvoicelabs.com/news - Blog and news articles - https://tryvoicelabs.com/contact - Contact page - https://tryvoicelabs.com/become-a-partner - Partner programme - https://tryvoicelabs.com/privacy-policy - Privacy policy - https://tryvoicelabs.com/terms-and-conditions - Terms and conditions ## Keywords AI receptionist, virtual receptionist, AI answering service, phone answering AI, AI receptionist UK, automatic phone answering, 24/7 availability, chatbot phone, voice AI UK, conversational AI, voice assistant business, AI telephonist, prevent missed calls, schedule appointments AI, UK AI phone